Privacy Policy

Privacy Policy

ForTech Refurbished OÜ (hereinafter Fortech ) is committed to protecting the privacy of its customers and website users. This privacy policy explains how we collect, use, disclose, transfer and store personal data. Our activities comply with the European Union General Data Protection Regulation (GDPR) and the laws of the Republic of Estonia.

Please review the following policies to understand how Fortech handles your data.

1. Collection and use of personal data

Personal data is data that can be directly or indirectly associated with a specific person – for example, name, telephone number, email address, delivery address or personal identification number.
Fortech collects and processes personal data only for the performance of a contract, customer communication, or compliance with legal obligations.

Personal data may be collected in the following ways:

  • when you place an order in our online store or contact us;

  • when you register a customer account or subscribe to a newsletter;

  • when you submit an installment payment request or other inquiry;

  • when you use our website (via cookies and analytics tools).

2. Collection of other data

In addition, we may also collect non-personal information , such as gender, age, device type, location, language preference, and website usage statistics.
This data is used only to improve the website and service and is not associated with a specific person.

3. Use and storage of personal data

We mainly use the collected data to:

  • to process orders and deliver goods;

  • for customer communication (e.g. order confirmations, invoices, warranty notices);

  • to send newsletters and campaign offers (only with the customer's consent);

  • To improve Fortech's services and analyze user experience.

The customer may unsubscribe from newsletters or marketing communications at any time by using the unsubscribe link in the email or by contacting us.

Personal data will be retained as long as it is necessary to fulfill the above-mentioned purposes or to comply with legal obligations (e.g. accounting).

4. Disclosure of personal data to third parties

Fortech may transfer customer data to partners who provide services to us (e.g. transport companies, payment solution and installment providers).
All partners are obliged to ensure the confidentiality of data and use it only to provide services to Fortech.

5. Changing and accessing personal data

The client has the right to access, correct or delete their data.
To do this, please contact us at info@fortech.ee. or submit a request from your customer account.
We treat the request to terminate data processing as a request to terminate the customer relationship.

6. Data security

Fortech implements all necessary technical and organizational measures to protect personal data against unauthorized access, modification, disclosure or destruction.
Encrypted data communication is used when transmitting data (e.g. payment transactions), which ensures security.

7. Cookies

Our website uses cookies to improve user experience, analyze traffic, and display relevant content.
The user can accept or refuse the use of cookies in their web browser settings.
Disabling cookies may affect the functionality of the website.

8. Changes to the Privacy Policy

Fortech reserves the right to update this Privacy Policy as necessary to ensure its compliance with applicable laws and company practices.
All changes will be published on our website www.fortech.ee .

9. Data controller and contact

ForTech Refurbished OÜ
Registration code: 17333970
Address: Värava, Kalbu village, Kehtna parish, Rapla county, 79061
Email: info@fortech.ee

If you have any questions or complaints regarding data processing, you have the right to contact the Data Protection Inspectorate or a court.
Data Protection Inspectorate contact: www.aki.ee